top of page

Terms of Service

Acceptance of Terms

By entering this website, booking a reading, or purchasing any artifact or service from the Witch of Whispers, you agree to be bound by these Terms & Conditions. These terms serve as the guiding sigils for how this site may be used, how services are delivered, and what is expected from both practitioner and client.

If you do not agree with these terms, please refrain from using the website or engaging with its offerings.


Your continued presence here signifies acceptance of all policies contained within this document.

Description of Services & Offerings

The Witch of Whispers offers a variety of metaphysical and handcrafted services, including but not limited to:

  • Tarot readings and intuitive card consultations

  • Modern séance-style sessions, which may incorporate spirit-box tools, atmospheric elements, or spiritual impressions

  • Intuitive guidance and shadow work–oriented spiritual exploration

  • Handmade curiosities, oddities, talismans, incense, and other crafted artifacts

All spiritual and divinatory services are interpretive in nature and are offered for personal insight, reflection, and exploration. The practitioner reserves the right to adjust, expand, or discontinue any service or product at any time.

Eligibility & Age Restrictions

The offerings within this apothecary—whether divinatory, spiritual, or crafted—are intended solely for individuals 18 years of age or older. The practices of tarot, intuitive consultation, and séance-style work require a level of personal agency and emotional maturity that minors cannot legally or ethically provide.

By booking a session or making a purchase, you affirm that you meet this age requirement.

 

The practitioner reserves the right to refuse or cancel any session found to involve a minor, with or without refund depending on circumstances.

Booking Policies (Scheduling, Cancellations, Rescheduling & No-Shows)

Sessions within this apothecary—whether tarot readings, intuitive consultations, or modern séance-style workings—are prepared with intention and reserved specifically for the seeker who books them. To honor both your time and mine, the following policies guide how appointments are handled.

A. Scheduling

Appointment times are offered on a first-come, first-served basis.
Once your booking is confirmed, that time is held exclusively for you and preparations for your session begin.

B. Cancellations

If you must cancel, you may do so up to 24 hours before your scheduled session.
Cancellations made before this window are eligible for a full refund.

Cancellations made less than 24 hours before the appointment will be refunded 50% of the original price, as the time has been set aside and cannot be rebooked.

C. Rescheduling

Rescheduling is permitted up to 24 hours before the appointment, subject to availability.

Rescheduling requested less than 24 hours prior is treated the same as a late cancellation.

D. No-Shows

If you do not arrive for your session and do not communicate prior to the appointment time, this is considered a no-show.

In the event of a no-show:

  • 50% of the session fee is forfeited,

  • and the remaining 50% may be applied toward a future rescheduled appointment (one time only).

Repeated no-shows may result in refusal of future bookings.

E. Late Arrivals

If you arrive late to a session:

  • The session will still end at the originally scheduled time,

  • No refund or extension will be provided for lost time.

If more than 30 minutes late without communication, the appointment may be considered a no-show.

F. Practitioner’s Right to Cancel

In rare circumstances (illness, emergency, or conflict), the practitioner may cancel or reschedule a session.
In such cases:

  • You will be notified promptly

  • A new time will be offered

  • Or a full refund will be provided if rescheduling is not possible

Code of Conduct & Right to Refuse Service

The Witch of Whispers is a space of respect, curiosity, and intentional practice. To preserve the integrity of the work and maintain a safe environment for both practitioner and seeker, the following expectations guide all interactions within this space.

A. Respectful Conduct

Clients are expected to engage with the practitioner—and with the spirits, tools, and atmosphere of the session—with respect.
Disruptive behavior, harassment, hostility, or intentionally antagonistic actions will not be tolerated.

This includes:

  • verbal aggression

  • abusive or inappropriate language

  • demands that violate ethical boundaries

  • any attempt to coerce outcomes or predictions the practitioner will not provide

B. Appropriate Use of Spiritual Tools

Séance-style sessions, spirit box tools, and intuitive practices require grounding, openness, and care. Clients are expected to:

  • engage in the session in good faith

  • avoid mocking or antagonizing spiritual tools

  • refrain from intentionally trying to provoke spirits or phenomena

  • respect the energetic container of the work

The goal is exploration and insight—not spectacle or provocation.

C. Boundaries of the Practitioner

The practitioner reserves the right to:

  • decline questions that cross ethical lines

  • avoid topics involving medical, legal, or financial forecasting

  • pause or alter a session if the energetic environment becomes unsafe or unstable

  • refrain from mediumship methods outside her ethical comfort

Sessions work best when mutual boundaries are upheld and honored.

D. Right to Refuse or End Service

The practitioner retains the right to refuse service or end a session early if:

  • the client violates the code of conduct

  • the client behaves in a threatening, hostile, or inappropriate manner

  • the client is under the influence of substances that impair judgment

  • the session becomes harmful or energetically unsafe

In such cases:

  • no refund is guaranteed,

  • though partial or full refunds may be offered at the practitioner’s discretion depending on circumstances.

E. Mutual Safety & Emotional Care

Spiritual and intuitive work can bring forth strong emotions. While this apothecary provides a space for exploration, it is not a replacement for therapy, crisis services, or professional counseling.

If a client becomes distressed beyond the scope of spiritual guidance, the practitioner may recommend appropriate resources.

F. Responsibility of the Seeker

Clients are responsible for:

  • approaching sessions with sincerity

  • acknowledging their own agency

  • understanding that all intuitive impressions are interpretive

  • recognizing that readings are tools for reflection, not absolute answers

The apothecary opens its doors to the curious, the seekers, and the shadow-walkers—but always with respect for the work itself.

Disclaimer of Guarantees & Interpretive Nature of the Work

The divinatory and spiritual arts practiced within the Witch of Whispers are rooted in intuition, symbolism, atmosphere, and personal reflection. While these practices may offer clarity, resonance, or deep emotional insight, they do not operate as guarantees or fixed predictions.

A. No Promises of Accuracy or Outcome

All tarot readings, séance-style sessions, intuitive impressions, and spiritual consultations are interpretive in nature.
The practitioner does not—and ethically cannot—promise:

  • specific outcomes

  • guaranteed results

  • precise accuracy

  • future-casting certainties

The messages offered are best understood as tools for reflection, not definitive prophecies.

B. Personal Agency & Responsibility

Your path remains your own.
Any decisions or actions you take following a reading or session are entirely your responsibility. The practitioner cannot be held liable for the choices you make based on the insights offered.

Divination is a mirror—not a mandate.

C. Subjective Spiritual Phenomena

Séance-style sessions, spirit box tools, and intuitive impressions may involve:

  • symbolic messages

  • atmospheric phenomena

  • personal sensations or interpretations

Such experiences are inherently subjective.


Clients acknowledge that:

  • spiritual impressions cannot be authenticated by empirical means

  • outcomes may differ from expectations

  • experiences may vary from session to session

D. No Professional Advice

The practitioner does not provide:

  • legal advice

  • financial advice

  • medical diagnosis, treatment, or prognosis

  • psychological counseling

  • mental health therapy

Any information touching upon these areas should be interpreted symbolically or emotionally—not literally.

If you require guidance on legal, medical, financial, or mental health matters, you should consult a qualified professional.


Sessions within this apothecary are for insight, reflection, and spiritual exploration only.

E. Entertainment & Insight Clause (Required for Legal Protection)

To comply with regional laws and consumer protections, all spiritual services, while meaningful and conducted with care, must be considered as:

  • for personal insight,

  • for entertainment,

  • and not as deterministic predictions or professional directives.

This clause protects both practitioner and client while honoring the integrity of the work.

Intellectual Property

Every element within the Witch of Whispers. Its writings, imagery, rituals, and crafted atmosphere, constitutes part of a unique creative body of work. These materials are protected so that the apothecary’s spirit, aesthetic, and offerings remain intact and respected.

A. Ownership of Content

Unless otherwise stated, all content on this website is the property of Kat Shaw and includes:

  • Product descriptions, lore, and narratives

  • Tarot, séance, and spiritual service descriptions

  • Ritual structures and original methods

  • Blog posts, writings, and educational materials

  • Photos of products and curiosities

  • Logos, branding, and label designs

  • The apothecary's visual and written aesthetic

These creative works are protected by intellectual property laws and may not be used without permission.

B. Restrictions on Use

Visitors agree not to reproduce, distribute, copy, modify, or claim ownership of:

  • Any written content

  • Any spellwork, rituals, or reading frameworks

  • Any product or service descriptions

  • Any images or graphics

  • Any digital downloads or materials

This includes use on:

  • personal websites

  • social media pages

  • marketplaces

  • blogs

  • artistic or commercial projects

  • training materials

Unless explicit, written permission is granted.

C. No Distribution of Digital Goods

If digital downloads are offered (such as worksheets, zines, rituals, or reading summaries), they may be used for personal use only.

Redistributing, selling, or sharing these materials is prohibited.

E. Permission Requests

If you wish to reference, quote, or repurpose any content from this apothecary, you may contact the practitioner through the contact page to request written permission.

Permission may be granted or denied at the practitioner’s discretion.

Physical Product Policies (Returns, Exchanges & Handcrafted Variations)

Every artifact within the Witch of Whispers. Whether incense, spell bottles, talismans, curiosities, or other handmade creations is crafted with intention, care, and natural variation. Because many items are one-of-a-kind or created from organic materials, the following policies guide how physical orders are handled.

A. Returns & Exchanges

Due to the nature of handcrafted metaphysical items, returns and exchanges are not accepted, except in cases of damage or error on the part of the apothecary.

If you receive an item that is:

  • damaged in transit

  • defective

  • or significantly different from the description

You may contact the practitioner within 7 days of delivery to arrange a replacement or refund.

B. Handmade Variations

Many items are made from natural materials or crafted by hand.
As such:

  • slight variations in color, texture, size, or appearance are normal

  • resin blends, botanicals, and incenses may differ slightly from batch to batch

  • artistic imperfections are part of the charm and character of the piece

These variations are not considered defects.

C. Lost or Delayed Shipments

Once a package has been handed to the carrier, responsibility for transport transfers to that carrier.
If an order becomes delayed or lost:

  • the practitioner will assist in contacting the carrier

  • but cannot guarantee replacement or compensation until the carrier concludes their investigation

Each situation will be handled with fairness and care.

D. Incorrect Address

If the client enters an incorrect or incomplete address:

  • the apothecary is not responsible for lost packages

  • refunds and replacements may not be available

Please check your address carefully at checkout.

E. Returns Due to Postal Issues

If an item is returned to the apothecary due to:

  • an undeliverable address

  • failure to pick up the package

  • refusal of the parcel

The client may request reshipment, but will be responsible for additional shipping costs.

F. No Refunds for Change of Mind

Refunds are not offered for:

  • buyer’s remorse

  • personal dissatisfaction unrelated to craftsmanship

  • metaphysical expectations

  • outcomes of spiritual or magical use

Once an artifact leaves the apothecary, its journey continues with you.

Prohibited Uses of the Website

To protect the sanctity of this apothecary and the integrity of its offerings, visitors agree not to use the website for any purpose that disrupts, damages, or exploits its content, spirit, or function.

Prohibited actions include:

  • attempting to copy, harvest, or scrape the site’s content, images, or product descriptions

  • interfering with the website’s security, booking tools, or checkout process

  • using automated systems, bots, or scripts to access or modify the site

  • misrepresenting yourself as the practitioner or as an agent of the apothecary

  • sending spam, harmful code, or disruptive digital energies into the site

  • attempting to reverse-engineer or replicate séance-style methods, readings, or rituals

  • using the site for fraudulent, deceptive, or unlawful purposes

This apothecary is meant to be a place of curiosity, respect, and intentional practice. Actions that undermine that atmosphere will not be tolerated.

Limitation of Liability

The spiritual, intuitive, and handcrafted offerings within the Witch of Whispers are created with care, intention, and respect. However, like all tools of insight and artistry, they come with natural limitations. To maintain clarity and protect both seeker and practitioner, the following boundaries apply.

A. No Liability for Personal Decisions

The practitioner is not responsible for:

  • actions taken

  • choices made

  • or outcomes experienced

…as a result of any tarot reading, séance-style session, spiritual consultation, or interpretation of intuitive impressions.

Your path remains your own, and all decisions stemming from a reading are made of your own free will.

B. No Warranty of Results

All services are provided “as-is”, without any representation or warranty—express or implied—regarding:

  • accuracy

  • reliability

  • timeliness

  • suitability

  • or outcomes

Spiritual work is interpretive, atmospheric, and subjective by nature.

C. No Liability for Emotional Impact

While sessions may evoke strong feelings or personal realizations, the practitioner cannot be held liable for:

  • emotional responses

  • discomfort

  • perceived negativity

  • or unexpected revelations

These experiences are common within spiritual work and are part of the introspective process.

D. No Liability for Website Issues

The practitioner is not responsible for:

  • website outages

  • technical errors

  • delays

  • data loss

  • viruses or harmful components

  • or access interruptions

…whether caused by Wix, your internet provider, or external forces.

E. No Liability for Shipping Issues Beyond Control

For physical items, the apothecary cannot be held liable for:

  • delays caused by carriers

  • postal errors

  • customs holds

  • weather events

  • or loss during transport
    (except as outlined previously regarding damaged items)

F. Maximum Extent of Liability

To the fullest extent permitted by law:

  • the practitioner’s total liability for any claim shall not exceed the amount paid for the service or product in question

This ensures fairness and proportionality in all interactions.

Governing Law

These Terms & Conditions—and any disputes, interpretations, or questions arising from them—are governed by the laws of the State of Maryland, United States, without regard to its conflict-of-law principles.

By engaging with the Witch of Whispers, you agree that any legal concerns or proceedings will fall under the jurisdiction of the courts located within Maryland, unless otherwise required by applicable law.

Changes to These Terms & Contact Information

A. Changes to These Terms

Just as the apothecary grows, evolves, and refines its offerings, these Terms & Conditions may be updated from time to time.


When changes occur, the “last updated” date at the top of this document will be revised to reflect the most recent version.

Your continued use of this website and its services after changes are posted signifies your acceptance of the updated terms.

It is recommended that you review these terms periodically to remain familiar with the current policies of the apothecary.

B. Contact Information

If you have questions, concerns, or require clarification regarding these Terms & Conditions, you may reach the practitioner using the contact page.

Any inquiries will be answered with respect, intention, and as promptly as possible.

bottom of page